Taxi overcharge reports involving foreign passengers top 6,000 in 5 years: lawmaker

The Korea Times - Oct 18, 2026

The number of complaints submitted by foreigners on alleged taxi fare overcharges in Seoul over the past five years came to more than 6,000, but corrective measures have been taken on only about 3 percent of them, a lawmaker said Sunday. The number of such reports submitted between 2021 and August this year totaled 6,481, Rep. Mo Gyeong-jong of the ruling Democratic Party of Korea said, citing Seoul city government data. Of the total, administrative measures were taken on only 204 cases, or 3.1 percent. Of those, drivers in only 28 cases had their licenses suspended or canceled, while those involved in the remaining 176 cases were given mere warnings. Over 67 percent, or 4,368, of all reported cases were closed internally due to difficulties in verifying an overcharge and voluntary withdrawal of complaints, according to the data. In 2013, the city government revised a policy on taxi fare overcharge complaints, allowing foreigners to apply to receive 500,000 won ($374) in compensation should their report result in an administrative measure. The data showed there has been no case in which t

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