Seoul files criminal complaints against 5 serial 119 prank callers

For the emergency dispatchers staffing Seoul’s 119 hotline — Korea’s equivalent of 911 — every second counts. Yet over the past year, a handful of individuals treated the city’s critical lifeline for fires, accidents, and medical emergencies as a personal bulletin board, a late-night cab service, and a sounding board for drunken rants. The Seoul Metropolitan Government said Friday that it had filed criminal complaints against five habitual callers who collectively flooded the 119 emergency dispatch center with 8,710 non-emergency calls and text messages between September 2025 and August 2026. The barrage intensified sharply over the summer. Between June and August alone, the five individuals accounted for 4,034 separate contacts — an average of more than 40 disruptions a day. Among the worst offenders, one individual placed 2,661 phone calls, while another sent 2,886 text messages. According to the Seoul Emergency Operations Center, the nature of the contacts ranged from perplexing to blatantly disruptive. Dispatchers fielded silent calls where nobody spoke on the line, inco